Snow Base Technology Engineer

This Instructor led offering incurs a charge. Please ensure you have a valid purchase order in place before requesting enrolment. 

If you wish to place a purchase order please reach out to your account manager.  

Overview

This two-day course will help you understand the Snow system architecture and dataflow to enable you to configure, manage and monitor your installation of Snow Inventory Server and Snow License Manager, and provide you with troubleshooting techniques. You will understand common configuration options for different Snow components to meet specific customer requirements and optimize system performance. Upon completion of the course you will be able to perform initial troubleshooting of the Snow system and collect relevant information prior to contacting Snow support. Additionally, you will be able to monitor the Snow system health and status to avoid system downtime and to proactively identify needs for system upgrades and resizing. This course does not cover installation of the Snow components.

Who Should Attend?

This course is for partners only and best suited for technical platform administrators responsible for system configuration, technical troubleshooting, and server maintenance of existing installations. 

Prerequisites - delegates are required to have completed the following courses before being accepted onto the Snow Base Technology Engineer.

• Snow Atlas Platform Essentials or Snow Platform Essentials 
• Snow Atlas Platform Foundation or Snow Platform Foundation
• Snow Inventory Administrator
• SAM on Snow Atlas Administrator for Partners
• Snow License Manager Installation & Customer Onboarding
• SnowMACC Administrator

Course Outline and Key Outcomes

• Demonstrate knowledge of the Snow Inventory Agent for Windows by updating the configuration file, using command line options and perform connectivity troubleshooting

• Apply Cloud application metering and implement browser specific settings
• Deploy the Oracle Scanner and perform troubleshooting
• Install Snow Agent for Linux and implement performance optimizations
• Extract and modify the Inventory Server Service module configuration
• Recognize computer identity issues and set up Hostname Only exclusions
• Implement customer site name and configuration name standards
• Configure key settings for Snow License Manager
• Manage the Data Update job, retrieve relevant logs and analyze the job result
• Use offline updates with Snow Update Service and perform troubleshooting
• Plan for database migration between SQL-servers
• Plan for database performance and implement Index maintenance

Delivery Method

Snow Base Technology Engineer Course is currently offered remotely as Instructor led.

Technical Requirements

This course contains hands-on assignments that require access to the virtual training platform Cloudshare. Once you are enrolled you will be provided a link to test your access to this environment.